🚗 Job Title & Company
Job Title: Branch Manager
Company: Sterling Automobile Lanka Private Limited (Established in 2007, a leading automotive service provider in Sri Lanka, focused on building strong client relationships, managing accounts, and driving business success.)
Location: Colombo
📝 Duties & Responsibilities
Duties & Manage day-to-day operations of the branch, ensuring efficiency and high-quality service delivery.
Oversee automotive repairs, servicing, and customer care functions.
Maintain strict adherence to company standards, including ISO certifications and safety protocols.
Lead, mentor, and develop a team of service advisors, mechanics, and support staff.
Achieve branch performance targets in terms of revenue, service quality, and customer satisfaction.
Handle client inquiries, resolve complaints, and ensure exceptional customer service.
Coordinate with the head office for implementation of company policies and reporting.
🎓 Qualifications & Skills
A Bachelor's degree in Business Management, Automotive Engineering, or a related field.
A minimum of 5 years of managerial experience in the automotive industry, with proven leadership skills.
A self-driven and results-oriented individual with a passion for excellence.
Excellent problem-solving and decision-making abilities.
Exceptional communication and customer service skills.
Strong organizational skills with the ability to manage multiple priorities.
Strong work ethic with the ability to thrive under pressure.
📞 Contact Information
Email for Applications: cv@sterling.lk
Website: www.sterling.lk
Phone: 077 3388388
