Closing Date: 13/09/2025
Company: Abans Service
Position: Manager - Customer Service Center
Role: This position is responsible for ensuring high levels of customer satisfaction, maintaining service standards, and driving operational efficiency.
Ideal Candidate Profile:
Strong background in customer service management.
Excellent leadership skills.
Commitment to continuous improvement.
Requirements
Education: Academic qualification in Electrical/Mechanical background (NVQ 6 and above).
Experience:
Minimum of 3-4 years of work experience in a similar capacity.
Hands-on experience in handling inventory and managing a showroom is preferred.
Skills:
Exceptional interpersonal, customer service, problem-solving, and conflict-resolution skills.
Strong numeric skills for financial and budget management.
Good communication skills.
Computer proficiency.
Location: Residing in the Negombo area is preferred.
How to Apply
Application Method: Forward your latest CV (with a profile picture and two non-related referees) to the email address below.
Subject Line: Mention the position you are applying for.
Email: recruitment@abanservice.lk
