IT Executive

💻 Job Title & Company

Job Title: IT Executive (ERP / Business Application Administrator)
Company: Hettigoda Group (Siddhalepa - A leading Ayurvedic product manufacturing and marketing organization)
Location: No 33/5, Sri Dharmarama Road, Ratmalana

Administrate and maintain the company's ERP system to ensure smooth operation across all departments.
Provide functional and technical support to ERP and other business application end-users (including troubleshooting and issue resolution).
Communicate with users to gather business requirements and translate them into systematized solutions by coordinating with developers.
Administrator and support QuickBooks accounting system, including user access management, data backup, and resolving system-related issues.
Coordinate with software vendors for ERP and QuickBooks updates, enhancements, and version upgrades.
Conduct system audits across company warehouses to ensure data accuracy, process compliance, and optimal system usage.
Conduct end-user training sessions and prepare user manuals, documentation, and process flowguides.
Manage user access rights, data integrity, and backup processes to ensure system security and reliability.
Analyze business process requirements and translate them into ERP configurations and custom reports.
Ensure all system-related activities comply with company IT policies and data protection standards.
Assist in new system implementations and participate in testing, evaluation, and go-live processes.

Education: Degree/HND/Diploma in Information Technology, Computer Science, or a related field.
Experience: Minimum 2 years of hands-on experience in ERP or business application administration (experience with Odoo ERP and QuickBooks preferred).
Technical Knowledge:
- Practical exposure to business process analysis and ERP module configurations (Sales, Inventory, Finance, HR, etc.).
- Knowledge of relational databases (e.g., PostgreSQL, MySQL) and report generation tools will be an advantage.
- Experience in coordinating with software vendors and handling ERP implementation, upgrade or migration projects.
Skills: Excellent communication, analytical, and problem-solving skills.
Soft Skills: Strong organizational and time management skills; ability to multitask and work under pressure.
Age: Below 30 years.

How to Apply: Forward your CV with a recent passport size photograph, including 02 work related referees within 07 days of the advertisement.
Reference No.: S/HR/590
Send to (Email): jobs@siddhalepa.com
Contact: T: 011 2736910